My husband & I have been in the Southfield, Mi location on Saturday night (9/27) about 8:30pm. We have been waited on by Markell along with the support was Awful from the start. We purchased two steak foods, a single 6oz & just one 11oz and we obtained two six oz steaks. 1 steak came out alone and Markell knowledgeable us we have been awaiting mashed potatoes, so needless to say the steak was chilly once the potatoes arrived. Once we questioned with regard to the steak not staying an 11oz, he reported that he wasn’t confident what dimensions it had been, but that he set within an buy for an 11oz. We asked to talk into a Supervisor and he came more than and gave us Mind-set, as though we did something Mistaken. He never ever apologized for the situation, he in no way dealt with us appropriately, it absolutely was like he doesn’t know how to talk to clients adequately. When he came over, we experienced the two steaks there (untouched for him to check out) and we recommended him that we experienced purchased an 11oz steak, but each steaks have been precisely the same sizing.
I ordered mine medium and it absolutely was Nearly raw! The portion of fries was ridiculously little; not plenty of to provide a baby. The meat was a lot of the worst quality I have at any time professional in a cafe! We the two have usually liked Outback, but we will NEVER go there again. I believe refunding our $forty two.00 would be a terrific concept for these substandard food stuff.!
I have eaten on the Outback in Christiansburg, VA persistently over the past various several years, And that i have not professional an issue with either the food items or perhaps the service.
I check out this Outback four moments each week and definitely like it. Can this issue be solved? If whatsoever can the vents be altered And so the chilly air does not strike your consumers facial area? I might be glad to provide a ladder and alter at no cost. Other than which i provide them with a ninety nine.9 rating. Make sure you let me know.
My spouse and I were so indignant, we were not even offered a refill of our beverages or if we needed desert, we have been just handed the Test. The next working day , I wrote coorporate about our knowledge in that area And that i acquired a Cell phone call from Freddie ( Executive Supervisor), he reported he was sorry for our encounter and told me that he would mail us gift cerificates for that amount of money that we invested on our bill ($55.00+tip $eight.00=$63.00) . Which was August one, 2016. I by no means obtained everything gift certificates while in the mail or on my e-mail tackle which I gave him each my household address and e mail handle. So I gave him the good thing about the question and waited, and waited and waited, Till 2 months past, I termed Freddie again , two weeks back and he mentioned he was sorry that he forgot to ship the gift certificates out to me, Which he would send out them out that working day. Effectively, it[s Oct fifteen, 2016 And that i continue to haven’t been given something from him however. I'm genuinely upset with your company. My partner and I will never take in in almost any of your locations once more,
I complained to business and their supervisor sent me this electronic mail. I have still to acquire any sort of payment for my awful evening meal. I am shocked this location is still open up. We’ll never be again. I'd Supply you with NO STARS if I could!
My husband, myself and my support Puppy had been on our way again residence from the lengthy journey once we chose to attempt the Outback situated in Trinity Fl, On Duck Slough Blvd. Whilst we have been greeted pretty properly through the hostess, we were treated really unfairly via the supervisor on duty that evening. I need to possess a assistance Pet dog since I've heart issues, so he must be near to me constantly. I typically because of his little sizing preserve him in a very carraige, that working day I wasn’t sensation to very well so I put him next to me on my seat for the desk. The hostess, noticed him beside me and noted it to the manager ,she arrived around and I spelled out to her why he needed to keep close to me and in addition informed her that I've eaten in other Outbacks and by no means had a problem with my company Pet sitting down close to me. She stated following a extended sigh, ok. We ordered our appeittizer very first, ahead of our meal and we bought our salads along with it, after we asked why, the Web Site sever stated oh they are doing that from time to time from the kitchen They rushed us with our meal, by the time we bought our get the Look at was on our table.
I mentioned to him,” I have an awesome location to just take you for many fantastic meals, the Outback Steak House.” Since I'd taken several purchasers there, I realized I was creating the ideal selection. We enter the restaurant and chose to eat within the bar since the restaurant was not crowded and also to also observe the Masters.
not just one booth was occupied…..again up entrance we went…… they mentioned they didn't Have got a waitress for the booth’s…whats with that??????.we waited a couple of minutes then they sit us within a corner booth which upset us as it was tiny and we're not small individuals…….what is occurring to Outback…this continues to be our favorite place and its just Lower than par………Our buddies who were with us experienced almost the exact same thing take place the week just before……management far better check this out or they're going to lose a good deal of customers!!!!!!!!!!
As my husband and I walked to in which she threw our menus down, I noticed a roach on the highest of your back with the booth. I confirmed it to my husband, and explained to her to come back right here. By natural means, she rolled her eyes, and started strolling in direction of us. I said, Uh, That could click to read be a roach?! She reported “So are y’all however having”!?
I requested a medium stake and my spouse requested a medium unusual and his wasn't cooked all the way and I bought about cooked and fries the place Uncooked. My husband and I give cafe’s A 3 strike rule but We now have officially black listed OB now within the Bloomington, MN
Given that they cant get the salty food items beneath control and soggy fries and the wrong burger. I just requested her since there numerous mess ups with two meals out with the four and the inconveince terminate two of your orders and outback comp us for that 2 other foods. She stated she would check with her manager having a lousy Frame of mind. Right after ready the supervisor arrived out and talk to us said that he would get us a receipt he arrives again with two meals we didnt take in was free along with the 2 other we where being billed for. At that time I refused to pay for the foods and stated business enterprise like Outback Company cant comp 2 foods when anything goes Improper with there provider. His reaction was there a franchise and he wouldnt Get hold useful reference of the store mgr or proprietor. So I reported you can do whatever you like. He said by using a Perspective its like that huh its like that and walked away saying profanity file#%k it then and walked away. At that time we all walked out though they took shots of us and our cars and trucks. I went into my car or truck grab my organization card and attempted to hand the manager my card and questioned if she would give this to your entrepreneurs and when he however feels that we should shell out I will. But she refused to acquire my card and explained she would relay nothing for me. Future working day I e-mail the Company grievance off there Web-site and until this day I havent acquired any phone calls or e-mail about my emails. I sent in a very criticism twice and now im below complaining
March 31, 2014 at nine:19 pm Myself and twenty additional guest visited your restaurant in Macon, Ga on Sunday, March 29, 2014. We were being there to rejoice a buddy’s birthday. We had an dreadful experience with customer service, along with the foods presentation. A number of of our party complained regarding the rudeness from the server, she precise stood at out desk and argued with certainly one of my guest. I purchased a bacon cheese burger which was burned and experienced no bacon, just after I spotted I didn’t have the bacon; I received a slice on A different plate, Children chicken tender supper with fruit but didn’t get fruit obtained fries as an alternative.
My Ahi tuna salad was cooked by way of, served on wilted greens. My spouse’s sandwich looked gross. He just experienced a stroke, and was recovering, so I didn't choose to trigger a scene.